• Any issues, call (09) 300 6225
  • Yes, we ship to United States

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customer service: (09) 3006225 / help[@] mrvintage.co.nz
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THANK YOU FOR ORDERING FROM MRVINTAGE.CO.NZ
We hope you enjoy your purchase! If you have any questions about your order you can contact us by email help@mrvintage.co.nz or you can call us on (09)3006225, Mon-Fri 9:00 am to 5:00 pm.
 
CARE INFORMATION
MrVintage.co.nz is not responsible for bleeding or fading of colours due to washing of the shirts. We recommend soaking all shirts (including those bought anywhere, not just ours) in a salt water solution of 2Lts of water and ½ cup of salt. It is also best to remove shirts immediately from the washer in order to prevent bleeding of colours. Wash inside out, use cool water and hang dry. Do NOT iron over the screen print.
 
IF YOUR ORDER ARRIVES DAMAGED
Please contact customer service on (09)3006225 or send an email to help@mrvintage.co.nz for instructions. Please save the original packaging and damaged goods.
 
WANT TO RETURN YOUR PURCHASE
You may return any item for a refund or exchange, within 365 days of receiving the shipment. The item(s) must be unused and in resalable condition, as determined by Mr Vintage Ltd (this does not include items that have been washed in any way, dried in a dryer, damaged/stained in any way or that smell of smoke or any other odour). We also do not accept returns for items purchased from our outlet category. Refunds are issued to the original form of payment within 7 to 14 business days of receiving your return. To return an item(s) please follow these steps
 
1.     Fill out the return portion of this sheet and return this form with the product. You may want to make a copy for your records.
2.     Items should be folded and packaged in a manner that protects them. We reserve the right to assess any damage incurred during return shipment and to refuse such items if necessary.
3.     If you want to exchange an item, you will incur a $5.00 re-shipping charge*. This can be payable by bank transfer/deposit use your order number as a reference when depositing into account number 02-0214-0101341-03. If you intend on paying by credit card please fill in the necessary information at the bottom of the page. Our Courier address is:                                          
                                                Mr Vintage Ltd
                                                PO Box 137263
                                                Parnell
                                                Auckland, 1052
 
*Mr Vintage Ltd will pay the shipping for order inaccuracies and defective merchandise, provided that the damage was not caused by the customer.
 
I AM RETURNING:
 
Order#    Quantity               Product Name                                Action                                            Reason Code
 
 
 
�  Replace   �  Refund   �  Exchange   �  Store credit
 
 
 
 
�  Replace   �  Refund   �  Exchange   �  Store credit
 
 
 
 
�  Replace   �  Refund   �  Exchange   �  Store credit
 
 
Reason Codes:            
  WO Wrong item ordered             AL Arrived too late                 CM Changed mind                 AD Arrived damaged
  WS Wrong product shipped         NE Not as expected                GR Gift order return               DM Defective merchandise
  TB  Wrong size (too big)             TS Wrong size (too small)       DS Duplicate shipment            OT Other_____________
 
I WOULD LIKE IN EXCHANGE:
 
Quantity              Product Name                              Size               Price               Name & Postal Address
 
 
 
 
 
 
 
 
 
 
 
 
 
**Method of payment for $5.00 re-shipping fee: � bank trans/credit card (see below)
If paying by credit card please fill in the following:
Credit card#___________________________________________________Signature_____________________
Name on card__________________________________________________Expiry date___________________